Cancelling An Order

You can cancel or amend any order placed with M & M Wholesale Jewellery.com, provided that the order has not yet entered the dispatch process.

Cancelling Orders

We can assist you in cancelling any orders you have placed by contacting us as soon as possible by completing the relevant form on our Contact Us page, but please take note of the following:

• We begin processing orders almost as soon as they are placed, so it's not possible to cancel or change an order via our website.
  
  
• However, we can process refunds and may be able to make changes if we haven't yet dispatched your order, so please contact us if you want to change or cancel your order.

Cancelling Gift Certificate Orders

Orders for e-mail gift certificates cannot be cancelled through "Your Account". If you wish to proceed with a cancellation request for such an order, please contact us and let us know how you would like to change your order. We will do our best to fulfill your request.

For more information on returning items, see our Returns & Refunds help pages.

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