Our Returns Policy
Thinking of returning an item?
To ensure the safe return of your items and the correct allocation of the items
to your order, please follow the guidelines presented on our
Returns &
Exchanges page.
Our 30-day returns guarantee
Our
30-day returns guarantee means that if for any reason you are unhappy with your
purchase, you can return it to us in its original condition within 30 days of the
date you received the item, unopened (with any seals and shrink-wrap intact) and
we will issue a full refund for the price you paid for the item--see our
Refunds Policy.
We can only accept the return of opened items if they are faulty. Please note that
we reserve the right to send back items to you that have been returned to us after
30 days unless they are faulty.
This returns policy does not affect
your statutory
rights.
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We are unable to exchange items that are not damaged, defective or incorrect
(however, CLICK here to find out what to do if you have received a
damaged, defective or incorrect item).
Specific rules apply regarding refunds of delivery charges, giftwrapping and
other services--see
Our Refunds
Policy.
In the event of M & M Wholesale Jewellery sending you a replacement for
a damaged, defective or wrong item, you must return the item to M & M Wholesale
Jewellery within 30 days. M & M Wholesale Jewellery reserves the right
to charge the price of the replacement item to the payment card used for the original
order if you do not return the original item to us within 30 days of the date on
which M & M Wholesale Jewellery confirms we will issue a replacement.
This Returns Policy does not affect
your statutory
rights.
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